Business Process

Whenever I’m working with an organization that is struggling with the changes technology is bringing, or when I’m struggling with change (yes, I’ll admit, it sometimes comes up) I think back to something a very wise man once said to me...

In many economic climates, a business enterprise can be seen as having its own manifest destiny. If things are good, operations are focused on growth and objectives related to increasing, well, very objective goals. If conditions are not so good, operations are still focused on primary goals that fuel a business.

New Years time is a classic period for personal introspection. Many personal resolutions come out this process, but is it appropriate for a business to go through the same process? Absolutely.

So what may a business resolve to do differently? The answer of course is as diverse as the number of firms in operation, but here are two big ones to keep in mind: