Archives: November:2011

Yesterday Nucleus Research, a renowned technology research firm, had a press release stating that Customer Relationship Management (CRM) applications have a $5.60 return for every $1.00 invested in CRM.  Those of us in the industry that are intimate with implementing CRM have seen how customers can benefit greatly from the right approach to using CRM as a strategic tool for operational excellence within many firms.  The major shift that we are now seeing is that firms are no longer trying to decide whether or not CRM has value and more interested in how to leverage the technology for the biggest benefit to the organization.

If you use Sage ERP MAS 200 SQL, you have an option to use an integrated, SQL-based human resources and payroll system — Sage HRMS. By managing your payroll and HR processes in house you can save money while gaining access to tools that support compliance with regulations, better cost control, and increased employee satisfaction. In this article we will focus on the capabilities of the Payroll module of Sage HRMS.

As a customer on a Sage ERP MAS maintenance plan, you have 24X7 access to Sage Software Online (SSO). This self-service tool is your place to get critical information to maintain your Sage investment and it has the same fast, problem-solving Knowledgebase used by our own Sage Support Center!  You can find everything from how to prepare for upgrades, compatibly and installation guides to troubleshooting tips and leveraging best practices. This is where you can view your licensing information with serial numbers and unlocking keys and verify maintenance and support agreements.  SSO is your first line of defense for any day to day challenges that may arise.

You may have heard the saying; how can we all be on the same page if there is no page… this is especially applicable when undertaking an ERP implementation. Having a well defined and written scope of work can mean the difference between a failed project with disastrous results, and a highly successful project with huge benefits. Assuming you prefer the latter, let’s look at what a good scope of work includes.  

With the release of Sage ERP MAS 200 Version 4.5, clients have the option to migrate their software to a Microsoft SQL Server database, with all the security and performance characteristics of this platform. In this post we review the benefits of SQL Server and current available modules.